A force for sustainability

We are responsible for creating the change we want to see in the world. It starts with establishing an ethical supply chain and taking measurable action toward a healthier planet.

Clothing factory worker in a white polo shirt using a machine next to layers of white cloth.

How we create

Holding ourselves—and our vendors—accountable is how we translate our deeply held principles of responsible sourcing into action.

Clothing factory worker in a green collared shirt using a sewing machine. Clothing design employees at a desk and computer looking at samples.
Clothing factory worker in a red shirt and black skirt using machines. Blue patterned collared button down shirts.

Stitch Fix vendors

Our vendors are expected to minimize their environmental impact and provide working conditions that uphold local labor laws and international standards on worker and human rights.

Private label factories

We take our factory and vendor relationships very seriously and regularly evaluate workplace conditions, wages, health and safety, non-discrimination and more through a strict audit process.

Conflict-free minerals

We maintain an ethical mineral supply chain by working with vendors to ensure minerals mined in known conflict areas are not used in our products.

Our materials

We set a goal to source 100% of the main materials (cotton, polyester and viscose) in our private label products more sustainably by 2025.

Products with positive social impact

We carry socially-conscious products from more than 40 brands, aligning with our ideals and moving industry standards forward.

Sustainable materials

We offer a range of sustainably-minded products made with materials that use fewer chemicals and less water, reduce waste and/or are derived from animals without causing unnecessary harm. At least 30% of the materials in each product must be more sustainable than the conventional alternative.

Responsibly produced

Products that have been responsibly produced matter deeply to us. These products are made in factories taking demonstrated actions to protect workers or the environment.

Products that give back

We carry some products from brands that give back, which means that a portion of the proceeds are donated to benefit people, animals or the planet.

Boxes in a factory with spools of blue thread sitting on top. Grey sneakers sitting on top of a white stool.
Stitch Fix plus size women’s workout clothes including a black tank top and grey workout pants. Rolls of fabric on blue shelves with blue and yellow labels.
WARP + WEFT logo
TOMS logo
BEYOND YOGA logo
MARINE LAYER logo
THREAD 4 THOUGHT logo

Mohnton Mills: Making a difference

In October 2017, we acquired Mohnton Mills, a cut and sew factory and knitting mill near Reading, Pennsylvania to make a portion of our private label products in the USA.

In line with our goal to use more sustainable materials in 100% of our private label product, we are proud to make a wide range of our men's tees at Mohnton with Recover® yarn. Recover® yarn is a 100% upcycled cotton/polyester blend.

In March-June 2020 as the coronavirus pandemic created extraordinary need, Mohnton switched production to Personal Protective Equipment (PPE) for healthcare workers in the local community and our distribution center associates.

Clothing factory workers making clothes. Rack of fabric samples for Stitch Fix clothing.

How we deliver

Smart is stylish. We use data and bold ideas to deliver our products and operate our offices more sustainably.

Various Stitch Fix clothing hanging on a rack with a stylist’s arm reaching for them.

Inventory management

Stitch Fix was created to address some of the biggest challenges with traditional retail—understanding and serving people as individuals, and managing inventory to deliver on that promise. Our data-driven inventory model is highly efficient and reduces waste.

  • Style algorithms help us understand what clients want and predict inventory with confidence. Therefore, we sell through at higher rates than the industry average.
  • However, when we do have excess inventory, we have partnerships in place to direct products to alternate channels rather than directly to a waste stream.
  • We exist to get people what they love, and will keep and continue to wear. Stylists are focused on client happiness rather than pushing more products.

Future-proofing our packaging

A sustainable future demands forward-looking changes in the way we package our products.

Our steps toward sustainable packaging:

  • Boxes are all made from 100% post-recycled FSC-certified material, and are recyclable.
  • Standard Shop mailers are made from 100% SFI-certified recycled fiber and are recyclable.
  • We have reduced the size and weight of our boxes, in some cases by as much as 24%.
  • We use 100% FSC-certified recycled and recyclable in-box kraft paper.
  • We joined Canopy’s Pack4Good initiative to ensure that our paper and packaging supply chains are free of Ancient and Endangered forests.
Learn more
Clothing factory filled with boxes, employees and machines.

Waste reduction

We’re using a reduction strategy to lower the amount of waste in our supply chain. This includes plans to eliminate unnecessary hangers on new products beginning in February 2021.

More impactful efforts

Our operations are packed with additional sustainable features, including energy-saving equipment and motion sensor lights in our distribution centers, and reusable water bottles for all new employees.