At Stitch Fix, personalization is at the heart of everything we do—and your best Fixes happen when we work together. Whether you’re brand new to Stitch Fix or looking to level up after a few Fixes, this guide will walk you through the tools and tips that help turn a good Fix into your best Fix yet.
Think of it as your go-to playbook: a behind-the-scenes look at how Stitch Fix gets to know your style—and how your input can make the experience even more tailored to you. Let’s do it!
1. Keep Your Style Profile Fresh
Your style profile is our starting point for every Fix. It tells your Stylist how you like to dress, what fits you best and what pieces will work for your lifestyle right now. The more accurate and current it is, the more successful your Fix will be. Stylist Michelle adds, “As your style, size or seasons change, each update helps us refine future picks, and each Fix gets better at matching your evolving preferences over time.”
Why update it regularly?:
- Your size, style or budget may have changed
- You’ve discovered trends you love—or ones you’d rather skip
Pro tip: Review your profile before each Fix. A quick refresh on preferences or sizing can make a big difference in what ends up in your box.
“As your style, size or seasons change, each update helps us refine future picks, and each Fix gets better at matching your evolving preferences over time.”
-Michelle, Stylist
2. Unlock Your StyleFile
If you haven’t downloaded your StyleFile yet, now’s the time! If you’ve ever wondered, or can’t figure out, how to describe your style, that’s exactly what StyleFile is for. It’s a personalized, visual snapshot of your current style preferences. You’ll discover your style personality thanks to the answers from your quiz and your thumbs-up or down swipes in Style Shuffle. “You might be a Boho Dreamer, a Rustic Rebel or Modern Muse. It’s so fun to take, and it helps your Stylist gain a deeper understanding of your personality and style,” says Stylist Dania.
Why it matters:
- It helps you understand your unique style personality
- It helps your Stylist align your picks based on your evolving taste
“It helps your Stylist gain a deeper understanding of your personality and style.”
-Dania, Stylist
3. Explore New Features + Themed Fixes
Your Stitch Fix experience is always evolving. We’ve introduced new tools like StyleFile, and are always rolling out newness that make your style journey easier, more intuitive and more personal.
Have you tried:
- A Themed Fix (a curated box where you pick the theme like vacation, workwear or athleisure and each piece fits the same vibe)?
- Creating a Fix around one item? You choose an item, and we’ll send complementary pieces to go with it!
- Adjusting your Fix frequency or using Fix Preview to peek before it ships?
- Requesting your favorite item in a new color or size via Freestyle?
Landess adds, “Make sure your app is up to date so you don’t miss out on the latest ways to personalize your Fixes and discover new favorites!” We’re here to grow with you—and that means giving you more ways to get exactly what you want.
Style is personal, and Stitch Fix is designed to reflect that. When you stay involved—updating your profile, leaving notes, swiping in the app and sharing feedback—you give your Stylist everything they need to send you clothes that fit your body, life and goals.
“Make sure your app is up to date so you don’t miss out on the latest ways to personalize your Fixes and discover new favorites!”
-Landess, Stylist
4. Leave a Note for Your Stylist
Every Fix comes with an opportunity to leave a note, one of the best tools you have ro give feedback and guide your Stylist. This is where you get to be as specific and helpful as you want. Stylist Landess adds, “Your notes and feedback are what turn this from a guessing game into a personalized, curated experience that feels like it’s made just for you—because it is!”
What should you include?:
- Upcoming special events, seasonal updates or wardrobe gaps
- New trends you want to try (or avoid!)
- Feedback from previous Fixes—what worked, what didn’t and why
“Your notes and feedback are what turn this from a guessing game into a personalized, curated experience that feels like it’s made just for you—because it is!”
-Landess, Stylist
5. Play Style Shuffle in the App
Want to help guide your next Fix in less than 2 minutes? Open the app and swipe through Stitch Fix’s Style Shuffle. Stylist Dania adds, “The more you engage with Style Shuffle, the better your Fixes will become. So don’t wait on it!”
This quick, fun tool shows you outfits and pieces to rate with a thumbs-up or down. Behind the scenes, your swipes help your Stylist understand your preferences with more depth and nuance than the style quiz alone.
“The more you engage with Style Shuffle, the better your Fixes will become. So don’t wait on it!”
-Dania, Stylist
6. Share Feedback on Fix + Freestyle Items
If you kept the whole Fix or not—tell us. We want to know exactly why! That feedback is gold.
When you rate your items, you help us:
- Understand fit and style preferences
- Avoid sending repeats or lookalikes
- Improve your future Fixes and pieces from your curated shop, Freestyle
“Whether it’s the fit, fabric, color, price or just the overall feel, your input helps us understand what makes you feel confident and comfortable,” says Landess. The more detailed your feedback, the better we get to know you.
Explore your Freestyle tab today to shop Stylist-approved outfits and personalized picks.
“Whether it’s the fit, fabric, color, price or just the overall feel, your input helps us understand what makes you feel confident and comfortable.”
-Landess, Stylist
New to Stitch Fix?
Partner with your very own Stylist who can help find personalized picks and outfits. Take your style quiz, order a Fix and let your Stylist do the work for you. They’ll choose just-for-you pieces to save you time (and a trip to the mall). Keep what works, and return the rest—or keep 5+ pieces and get 20% off your entire order. Shipping and returns are always free—no subscription required. It’s as easy as 1, 2, 3.
