Responsible Supply Chain
We strive to operate all aspects of our business with the highest levels of integrity, and this commitment extends to how we manage our supply chain with vendor partners.
Factory Working Conditions and Supply Chain Transparency
Stitch Fix is committed to providing clients with products that were manufactured legally, ethically, and responsibly. We expect our vendors to respect workers and ensure fair, safe and healthy conditions in their manufacturing facilities.
The California Transparency in Supply Chains Act requires retail sellers that do business in California to disclose their efforts to eradicate slavery and human trafficking in their supply chains. Stitch Fix requires its vendors to adhere to labor and workplace standards that include employment of workers above the minimum working age who freely choose to work and who are regularly, legally compensated. We also require our vendors to warrant that any products sent to Stitch Fix were made in compliance with all applicable laws, including laws prohibiting child labor, forced labor and unsafe working conditions.
To ensure vendors meet our standards, we regularly employ expert third-party auditors to assess and monitor working conditions in our vendors’ factories. All factories producing for Stitch Fix’s private-label product are required to undergo an initial audit before production may begin. Once approved for production, factories are regularly monitored for ongoing compliance with our expectations and standards, which are based on internationally accepted norms, in addition to guidance from the International Labor Organization. To support and drive improvement in working conditions where needed, our team works with vendors to establish corrective action plans after audits.
Stitch Fix maintains internal accountability standards for employees and contractors, and we will not tolerate slavery or human trafficking by either. Additionally, we provide training to our executives and employees responsible for supply chain management in an effort to ensure that they are knowledgeable and aware of how to recognize and mitigate the risk of human trafficking and slavery in supply chains.
We also work with several brand partners who are using networks of artisans to provide economic opportunity in the communities where they are based.
It has been widely reported that violence and human rights violations in Central Africa (the Democratic Republic of Congo (DRC), Republic of Congo, Central Africa Republic, South Sudan, Zambia, Angola, Tanzania, Burundi, Rwanda and Uganda) are driven by mining the minerals tin, tungsten, tantalum and gold (“conflict minerals”). Stitch Fix is committed to developing and maintaining a responsible supply chain, including working with vendors that do not use conflict minerals in any of our products.
Stitch Fix expects all vendors to adopt policies and processes to ensure their products do not contain conflict minerals and to require their suppliers to adopt similar policies and processes. While we will conduct ongoing due diligence to understand and manage the risk of vendors’ use of conflict minerals, it is expected that vendors establish their own due diligence program to ensure conflict-free supply chains.
Reducing our Impact on the Planet
We are proud to work with many brand partners who are innovating in sustainable materials and management of natural resources.
In addition, our personalization algorithms help us optimize inventory and reduce waste. We can predict what garment to send to which client and when, which reduces over-production of apparel. If we do have end-of-season product, we have partnerships in place that help us reduce waste by directing product to alternate channels, namely via charitable donations.
We are proud to be fur-free. Stitch Fix has banned the use of fur, angora and mohair in all of our products.