Gift Card Terms
Purchasing and Redemption
You may purchase Gift Cards for variable amounts, as available. You may not purchase Gift Cards in amounts exceeding $2,000 in any single day. The amount of the Gift Card you purchase shall be charged to you according to your selected payment option when you confirm the purchase of the Gift Card. Gift Cards may only be purchased and redeemed by persons residing in the United States, its territories, or military posts.
The only way to redeem the Gift Card is through the Stitch Fix website or mobile app, for products or styling fees. You do not need a Stitch Fix account (“Account”) to purchase Gift Cards, but use of a Gift Card balance requires an Account. The method of redemption of Gift Cards is subject to change in Stitch Fix’s sole discretion. If an order exceeds the amount of the Gift Card, the balance must be paid with a payment method accepted by Stitch Fix.
You may be able to obtain your gift card balance by contacting Stitch Fix customer service at firstname.lastname@example.org. The Gift Card balance relayed to you by a customer service agent is an estimate only. In most cases, the balance is adjusted immediately when you make a purchase online, but there may be occasions when the updated balance is delayed for a period of time.
No fees apply to Gift Cards and Gift Cards never expire.
Use and Limitations
Gift Cards are not reloadable. Gift Cards cannot be redeemed for other Gift Cards or transferred to other Accounts once redeemed.
Gift Cards are not returnable or refundable for cash except as otherwise provided by law.
Risk of Loss
Stitch Fix shall have no liability to you for Gift Cards that are lost, destroyed, altered, or used without your permission. Stitch Fix may elect in limited circumstances at its own discretion to replace the remaining value of any lost, destroyed, or altered Gift Cards.
We reserve the right to void Gift Cards, close Accounts, and bill alternative forms of payment if we suspect that a Gift Card is obtained, used, or applied fraudulently, unlawfully, or otherwise in violation of these Gift Card Terms.
Limitation of Liability and Gift Cards
IN THE EVENT A GIFT CARD THAT HAS NOT BEEN FULLY REDEEMED IS NON-FUNCTIONAL, STITCH FIX AND SFGC’S SOLE LIABILITY SHALL BE FOR THE REPLACEMENT OF SUCH GIFT CARD.